OSET Bikes Ltd are a registered producer of electrical equipment and batteries under both the Batteries and Accumulators Regulations 2009 and Waste Electrical and Electronic Equipment Regulations 2013 in the UK and both the Batteries Regulation 2023/2542/EC and Waste Electrical and Electronic Equipment Directive 2012/19/EU across the European Union.
Under these regulations, OSET offer to take back free of charge, any waste electrical equipment or batteries originally used in our products and supplied to our customers and will ensure the end-of-life waste resulting from these products will be properly treated and recycled wherever possible. OSET UK (or our OSET distributors / Triumph Motorcycles subsidiaries within the European Union) will fund and arrange the recycling of products returned to us.
In such cases where the customer wishes to return the goods to OSET for recycling, the customer will be responsible for shipping the goods back to their local OSET / Triumph facility.
If any of our customers or in certain cases other end users, require us to take back waste electrical equipment or batteries, they should contact us on info@osetbikes.com outlining the equipment type, date and place of purchase and your name and contact details. We will agree a suitable date and location for you to return the waste equipment to, where it will ensure undergo proper treatment and recycling.